Rec & Ed Cancellation, Withdrawal,
Refund and Transfer Policies
If you need to withdraw from a camp/class, please let us know as soon as possible so that we can open up space for someone else to register or cancel the camp/class if the minimum enrollment has not been met.
Class Cancellation Policy
If you need to withdraw from a class, please let us know as soon as possible so that we can open up space for someone else to register or cancel the class if the minimum enrollment has not been met.
You will be issued a refund based on your method of payment
minus a $10 processing fee* if:
A written request for cancellation is received at least seven business days prior to the start of the first day of the class/activity, by e-mail to: email@example.com, U.S.. mail or our drop slot (located on the S. 7th side of our building). At this time our office remains closed to in-person visits.
Cancellation requests received less than seven business days prior to the first day of class/activity may be approved for a non-refundable credit on your Rec & Ed account for extenuating circumstances.
No refunds or credits will be issued after the start date for the class/activity.
*An option to waive the processing fee is available if a refund is requested as a non-refundable credit to Rec & Ed account for future use.
Exceptions to the stated policy may be granted in extenuating circumstances.
Class/Activity Fees will be refunded in full when classes/activities are canceled by Rec & Ed. Classes may be canceled if the minimum enrollment is not met. If one class session is canceled due to weather, mechanical failure, or other unexpected problems, every effort will be made to schedule a make-up session. If it is not possible to provide a make-up time or the participant cannot attend the make-up session, no partial refunds will be given. There is no refund, credit or reduction of fees for classes/activities missed by a student.
Camp Cancellation and Transfer Policy
Camp Cancellation Transfer Policy
Cancellation requests must be received in writing by the specific dates listed below. No refund requests will be accepted during this time period.
If you need to cancel a camp enrollment, please submit your request, in writing, on or before the dates listed below.
1. Email cancellation request to: firstname.lastname@example.org
2. Send cancellation request via USPS mail to:
1515 S. Seventh St., Ann Arbor 48103
3. Drop off cancellation request using the exterior drop slot at Rec & Ed. The drop box is located on the west side of our office building.
All camp cancellation requests will incur a $15 transaction request processing fee.
No credits or refunds are issued for student absences or weather/facility/other partial day or week cancellations.
In the event of excessive cancellations or extenuating circumstances, modifications to this policy may take place.
In the event Rec & Ed cancels a camp offering, a full refund will be issued to participants.
Camp Type: Winter Break
Request Submission: On or before December 16
Amount of Refund: Fee paid minus $15
Transfer requests are subject to availability, and must be emailed to email@example.com 5 or more business days before the start date of the camp. No transfer requests will be accepted after that time. If there is a difference in camp price, and the transfer results in additional money owed, payment will be collected over the phone. However, if the transfer results in a surplus, your Rec & Ed account will be credited for future use.